• info@team.itsupportexperts.com.au

With security in mind IT SUPPORT EXPERTS are here to support end to end design, administration, and maintenance of your most valuable communication resource. Working alongside or as your supplier, we will ensure threats are eliminated before they can infiltrate your network; and our team can support and advise leading email protection ensuring defence against virus, spam, malware and phishing attempts.

From small business through to enterprise our team is on hand to design, implement, and maintain a solution that enables you to respond to the needs of your clients, as opposed to just supporting the system that enables it.

Email Servers

IT SUPPORT EXPERTS advisory and support services provide your business all the advantages of having access to enterprise level communication and collaboration applications, without the disadvantages associated to performance maintenance and upgrade. Our experienced consultants will test all aspects of your mail delivery process, monitor availability, and check performance of IPv4 and IPv6 SMTP servers.

    Microsoft Exchange

  • The team will consistently ensure your Onsite or Cloud Hosted Microsoft Exchange Servers (2007 and above) performs optimally, and avoid latency through proactive monitoring of up/down status, RPC performance, CPU and memory usage.
  • Microsoft Office 365

  • From setup including EOP to monitoring availability our dedicated team has you covered. We’ll proactively assess and analysis of mailbox, group, and resource usage statistics, and monitor incoming and outgoing traffic results, mail box counts, storage and usage changes.
  • Google Apps

  • Using G-Suite’s administration console we support all admin, auditing, authentication, analytics, and maintenance requirements remotely – leaving you to address the more pressing needs for your business.
  • With safety Google’s top priority, it’s no wonder millions of individuals and businesses worldwide use collaborative applications such as Google Calendar, Google Drive, Google Forms, Google Sheets, Google Docs, Google Drawings, Google Slides and more to enable productivity and centralise resources every day. With Google Sheets and Google Docs you may create and collaborate on documents online then download and use locally in Microsoft Office; and Google Apps Script allows you to build application add-ons that enable the more unique needs of your business.
  • Accessing domain branded email via the familiar gMail interface your users benefit from synced data across all computers, tablets, and mobile devices they rely on – in the office and on the road. You can also enable Apple Mail or Microsoft Outlook using Google’s IMAP settings; and integrate with directory services such as Microsoft Active Directory scheduling regular updates to maintain a hassle free integrity of your single sign on enabled infrastructure.
  • Zoho Mail

  • With no software installation or upgrades to deal with we’ll be paying full attention to your domain, user, and group management and any SAML authentication or IP specific requirements. From administration of quota and privileges to application of mail policies through to CRM integration our team has you covered.
  • Email Server Migration

  • With extensive Google Apps, Microsoft Office 365, Zoho Mail and hosted POP3/IMAP server migration experience our technologists use licensed tools and apply tested procedure in every migration. We offer responsive support to meet operational need, ensure acceptable downtime, and guarantee no data loss during cutover.